Refund Policy

    Last updated: July 15, 2026

    30-Day Money-Back Guarantee

    At Major Moves, we want you to be happy with your Move Different subscription. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of your order date.

    How to Request a Refund

    Refunds are processed by our online reseller and Merchant of Record, Paddle. To request a refund, visit paddle.net and follow the instructions, or contact our support team at support@movedifferent.app with your order details.

    Refund Processing

    Once approved, refunds are issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider or bank, typically within 5–10 business days. If you paid through a third-party payment method such as Apple Pay, the refund will be returned through that same method.

    Subscription Access After Refund

    When a refund is issued, your paid subscription access will be discontinued and your account will revert to the free tier. You may continue using the free features of the Service.

    Contact Us

    If you have questions about this Refund Policy or the status of a refund, please contact us at support@movedifferent.app.